PROFESSIONAL PROSPECTING SKILLS

Pre-recorded videotape cassettes, audio tapes and CD ROMS featuring training materials and presentations in the fields of management, supervisory and interpersonal skills, sales, customer service, business management, business training, and business education; computer software for use in training and education in the fields of management, supervisory, and interpersonal skills, sales, customer service, business management, business training, and business education

publications, namely textbooks, pamphlets, brochures, newsletters, journals, magazines, and training workbooks on the subject of sales, management, supervisory, and interpersonal skills, customer service, business management, business training, and business education

For education services namely, arranging and conducting training classes and seminars in the fields of sales, management, supervisory, and interpersonal skills, customer service, and business management; consulting with others in the field of training and education in the field of sales