PROCESS COMMANDER

Computer software for business process management, namely, computer software for sharing data about business processes among customers, suppliers and business partners via computer networks, in order to facilitate collaboration and improve efficiency, such business processes consisting primarily of interactions and relationships among business personnel and business computer systems; computer software for customer relationship management and contact management, namely software for creating, maintaining and linking databases of information relating to customers, suppliers and other business contacts; and user manuals packaged as a unit with the foregoing goods