PRIME RESPONSE

paper goods and printed matter, namely, computer manuals, brochures, charts, diagrams, reports, cards, and stationery used alone or in conjunction with computer software and hardware goods, business planning and consulting services and computer system design, planning and consulting for product and service marketing, marketing campaign planning, strategy implementation and management, customer relationship management systems, telecommunication and global computer network marketing services, marketing data collection and access systems, marketing data integration, customer communication management systems, customer data collection and management systems including computer software design, outsourcing facilities, data warehousing, computer bureaux services and training, customer and product information security systems and systems for integrating marketing and customer data with other business and statistical information