PREMGATE

A remote access manager primarily hardware-based device also containing software and power reset manager primarily hardware-based device also containing software both for monitoring and managing a full line of telecommunications equipment, data communications equipment, voice communications equipment, and any equipment or hardware that has an RS232 craft interface/administration port

Operation and administration of telecommunication systems and networks for others, namely, monitoring, managing, assessing, analyzing and reporting the performance of computer and telecommunication systems and networks and any equipment or hardware that has an RS232 craft interface/administration port

Technical support, namely, troubleshooting of computer hardware problems for telecommunications systems and networks via telephone, email, remote internet access and in-person