PQA

Printed publications, namely, books in the fields of usability engineering, document engineering, industrial engineering, workplace safety, operational policies and procedures, compliance, technical writing, conflict management and negotiation strategies; printed publications, namely, training course materials in the fields of usability engineering, document engineering, industrial engineering, workplace safety, operational policies and procedures, compliance, technical writing, conflict management and negotiation strategies; reference books in the field of usability engineering, document engineering, industrial engineering, workplace safety, operational policies and procedures, compliance, technical writing, conflict management and negotiation strategies; educational books in the fields of usability engineering, document engineering, industrial engineering, workplace safety, operational policies and procedures, compliance, technical writing, conflict management and negotiation strategies

Consulting services in the fields of business management, human resources, and business organizational design, namely, workplace safety, operational policies and procedures, workflow management, compliance and technical writing

educational, training and instructional services, namely, providing educational courses, seminars, and workshops in the fields of usability engineering, document engineering, industrial engineering, workplace safety, operational policies and procedures, workflow management, compliance, technical writing, conflict management and negotiation strategies; training in the use and operation of computer software