Mark Identification

PORTAL FRANCHISE

Serial Number

78061525

Filing Date

May 2, 2001

Trademark by

MELITA INTELLECTUAL PROPERTY INC.

Classification Information

Computer software for facilitating interactive communication, namely, chat, electronic mail, voice, instant messages, wireless, text transfer, multi-media transfer, live collaboration, motion pictures, and sound over a global computer information network and other networks, including wireless; and for organizing, searching, directing, and controlling communication, information, tasks, and interaction between remote sites and between remote sites and a central location in the field of customer interaction management.

Electrical and Scientific Apparatus

Computer consulting services to facilitate interactive communication and concerning software to facilitate interactive communication; computer related services for others, namely, development of, consulting with respect to, updating of, installation and repair of, and hosting on a global network computer software for organizing, directing and controlling communication, information, tasks, and interaction between remote sites and between remote sites and a central location; online technical support services, namely real-time remote accessing and troubleshooting of customer website and webpage problems, in the field of customer interaction management.

Computer and Scientific