78061525
May 2, 2001
Computer software for facilitating interactive communication, namely, chat, electronic mail, voice, instant messages, wireless, text transfer, multi-media transfer, live collaboration, motion pictures, and sound over a global computer information network and other networks, including wireless; and for organizing, searching, directing, and controlling communication, information, tasks, and interaction between remote sites and between remote sites and a central location in the field of customer interaction management.
Electrical and Scientific ApparatusComputer consulting services to facilitate interactive communication and concerning software to facilitate interactive communication; computer related services for others, namely, development of, consulting with respect to, updating of, installation and repair of, and hosting on a global network computer software for organizing, directing and controlling communication, information, tasks, and interaction between remote sites and between remote sites and a central location; online technical support services, namely real-time remote accessing and troubleshooting of customer website and webpage problems, in the field of customer interaction management.
Computer and Scientific