PLANVIEW

Downloadable computer programs for project planning and control, employee and resource allocation and management, time and progress reporting, cost management, workload management and work prioritization, and user manuals and documentation supplied therewith; Downloadable computer software, namely, software for information technology portfolio management; Downloadable computer software, namely, software for business process management solutions; Downloadable computer software, namely, software for tracking, coordinating, analyzing, and implementing best practices in business resource management

Printed instructional and educational material, namely, user manuals and documentation for project planning and control, employee and resource allocation and management, time and progress reporting, cost management, workload management and work prioritization, information technology portfolio management, business process management solutions, and best practices in business resource management

Business management services, namely, consultation and advice for others in the fields of project planning and control, employee and resource allocation and management, time and progress reporting, cost management, workload management and work prioritization, information technology portfolio management, business process management, strategic planning and management solutions, best practices in business resource management, and new product development

Customer support services, namely, providing specific information as requested by customers via the internet and telephone in the fields of product and technical support, namely, use, product capabilities, and troubleshooting of computer software systems used in the fields of project planning and control, employee and resource allocation and management, time and progress reporting, cost management, workload management and work prioritization, information technology portfolio management, business process management, and best practices in business resource management; software as a service (SAAS) services, namely, hosting software for use by others for use in project planning and control, employee and resource allocation and management, time and progress reporting, cost management, workload management and work prioritization, new product development, information technology portfolio management, business process management, strategic planning and management solutions, and best practices in business process management