PLAIN.

Downloadable computer software for use in customer relationship management; downloadable computer software for use as an application programming interface (API) in the field of customer relationship management

Outsource service provider in the field of customer relationship management services; customer relationship management; customer service management for others; management of customer appreciation programs of others, namely, loyalty, incentive or promotional schemes; outsourcing services in the field of customer relationship management; outsource service provider in the field of customer relationship management; provision of business information about consumers; providing commercial information and advice for consumers in the choice of products and services; customer loyalty services for commercial, promotional and/or advertising purposes; analysis and profiling of customers and businesses, namely, consumer profiling for commercial or marketing purposes; targeted marketing and marketing services; promotional and marketing services provided via the Internet or through other electronic means; compilation of advertisements, marketing and promotional material for use on the Internet or by other electronic means; online advertising services on a computer network; direct mail advertising services; dissemination of advertising matter; provision of business information, provision of computerised business information data; compilation of information into computer databases; computerized database management services; computerised market research services; database management; compilation of information into databases; computerised data verification in the nature of business data analysis; customer relationship management services, namely, providing demographic information and purchase history profiles on customers and prospective customers via the Internet, wireless devices, hand-held web devices and electronic mail; business information, consultancy and advisory services relating to all of the aforesaid services

Telecommunications gateway services; providing internet chatrooms; providing chatrooms on the internet; providing access to chatrooms; providing voice chat services; chatroom services for social networking; providing online electronic communication by means of chatrooms, chat lines and internet forums for transmission of messages among computer users

Technical support services in the nature of troubleshooting and maintenance of computer software for use in customer relationship management software; software as a service (SaaS) services featuring software for automating customer relationship management; application service provider, namely, hosting, managing, developing, analyzing, and maintaining applications, software and websites, in the field of customer relationship management; providing on-line non-downloadable software for accessing and managing marketing and promotional efforts and campaigns; providing temporary use of on-line non-downloadable software for customer relationship management; design of customer relationship management software; technical support services, namely, troubleshooting of computer software problems; providing information and advice relating to on-line nondownloadable customer relationship management software; design, development, implementation and customization of computer software, computer software platforms, data communications software, data processing software, data management software, content management software, customer relationship management software, sales automation software, marketing software and digital marketing software; providing temporary use of on-line nondownloadable cloud computing software for use in customer relationship management; computerised data storage services in the nature of electronic storage services for archiving electronic data; computerized storage of business information data in the nature of electronic storage services for archiving electronic data; programming of computer software for others for reading, transmitting and organising data in the field of customer relationship management; design and development of computer software for reading, transmitting and organising data in the field of customer relationship management; design of information technology systems relating to management; design and development of computer software for database management in the field of customer relationship management; technical information, consultancy and advisory services relating to all of the aforesaid services