Mark Identification

PIVOTAL ERELATIONSHIP

Serial Number

75733552

Filing Date

Jun 11, 1999

Registration Date

Dec 12, 2000

Trademark by

PIVOTAL CORPORATION

Classification Information

COMPUTER SOFTWARE FOR USE IN THE TOTAL MANAGEMENT OF CUSTOMER AND SALES PARTNER RELATIONSHIPS, NAMELY, CUSTOMER COMMUNICATIONS BY FACSIMILES, TELEPHONES, E-MAIL AND THE GLOBAL COMPUTER NETWORK; CUSTOMER CONTACT MANAGEMENT, NAMELY, STORAGE OF CUSTOMER PERSONNEL INFORMATION AND ADDRESSES; CLASSIFICATION OF CONTACTS BY TYPE; SCHEDULING OF APPOINTMENTS AND TASKS; RECORDING OF CUSTOMER INTERACTION; MAINTENANCE OF A COMMUNICATIONS LOG; AUTOMATIC GENERATION OF FOLLOW-UP ACTIVITIES; AUTOMATIC NOTIFICATION OF IMPORTANT EVENTS AND CUSTOMER INTERACTIONS; AND SALES MANAGEMENT, NAMELY, QUALIFICATION AND DISTRIBUTION OF LEADS

Electrical and Scientific Apparatus