PHONESKILL

Printed forms, namely, structured interview forms used to interview job applicants over the telephone to determine verbal communication skills, namely, pace, volume, sound quality, enunciation, and command of the language; printed interview forms, printed instruction sheets, and audio compact discs, all featuring information for determining verbal communication skills, namely, pace, volume, sound quality, enunciation, and command of the language, all sold and used as a unit for training interviewers