PERFORMANCEWORKS

Electronic media products, namely, pre-recorded audiotapes, video tapes, CDs, DVDs, downloadable electronic newsletters, and electronic publications, namely, books, magazines and manuals recorded on electronic media, all in the fields of leadership, management, accountability, performance reviews, providing feedback, promoting and recognizing superior performance, conflict resolution and managing change; excluding project management software for managing project-related communications

Publications, namely, books, booklets, manuals, workbooks, instructor manuals, overheads, charts, tables, handouts, and newsletters all in the fields of leadership, management, accountability, performance reviews, providing feedback, promoting and recognizing superior performance, conflict resolution and managing change; excluding publications directed to managing project-related communications

Educational services, namely, providing training, seminars, workshops, courses, symposiums, speeches, educational conferences, coaching, online training seminars, online electronic newsletters, podcasts, online journals and blogs, and providing online publications, namely, e-books, all in the fields of leadership, management, accountability, performance reviews, providing feedback, promoting and recognizing superior performance, conflict resolution and managing change; providing a website featuring information in the field of business training relating to leadership, management, accountability, performance reviews, providing feedback, promoting and recognizing superior performance, conflict resolution and managing change; excluding educational services directed to managing project-related communications