PENTELEDATA

Computer installation for others; upgrading of computer hardware for others; planned maintenance of computer hardware for others; computer hardware repair for both depot drop-off and on-site customers

Providing cable, digital subscriber line (DSL), and ISDN broadband high-speed Internet access; combined voice over Internet protocol VOIP and telephone dial-up services; providing Internet e-mail services

Computer software installation for others; technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems for others; periodic upgrading of computer software for others; planned maintenance of computer software for others; computer local area network design for others, namely, wired and wireless networks; computer network and Internet security services, namely, restricting access to and by computer networks to and of undesired web sites, media and individuals and facilities; protection of personal and confidential information contained in computer files, namely, hard drive erasure; computer diagnostic, computer software repair and computer data restoration and computer data recovery services for both depot drop-off and on-site customers; computer automated data back-up; computer automated data transfer services, namely, document data transfer from one computer format to another; website development, hosting, and web page design services; website monitoring, namely, monitoring and reporting on the performance, availability, and errors of web sites of others; virtual private network setup and hosting services, and primary and secondary domain name server hosting services (DNS), computer firewall services, namely, preventing computer viruses from spreading to customer computers and preventing unauthorized users from accessing customer computers and filtering of unwanted e-mails