PEGASYSTEMS

Software as a service (SAAS) services featuring software for use primarily by businesses in decision management, namely, adaptive and predictive software for providing information to the user about the next best action to take when presented with particular circumstances, used primarily in the fields of marketing, business operations, customer service, sales and onboarding; Platform as a service (PAAS) featuring computer software platforms for use primarily by businesses in decision management, namely, adaptive and predictive software for providing information to the user about the next best action to take when presented with particular circumstances, used primarily in the fields of marketing, business operations, customer service, sales and onboarding; Providing on-line non-downloadable software for use primarily by businesses in decision management, namely, adaptive and predictive software for providing information to the user about the next best action to take when presented with particular circumstances, used primarily in the fields of marketing, business operations, customer service, sales and onboarding; Software as a service (SAAS) services featuring software for business process management (BPM); Platform as a service (PAAS) featuring computer software platforms for business process management (BPM); Providing on-line non-downloadable software for business process management (BPM); Software as a service (SAAS) services featuring software for use primarily by businesses for contact management; Platform as a service (PAAS) featuring computer software platforms for use primarily by businesses for contact management; Providing on-line non-downloadable software for use primarily by businesses for contact management; Software as a service (SAAS) services featuring software for customer relationship management (CRM); Platform as a service (PAAS) featuring computer software platforms for customer relationship management (CRM); Providing on-line non-downloadable software for customer relationship management (CRM); Software as a service (SAAS) services featuring software for use primarily by businesses to facilitate workflow processing, used primarily in the fields of marketing, business operations, customer service, sales and onboarding; Platform as a service (PAAS) featuring computer software platforms for use primarily by businesses to facilitate workflow processing, used primarily in the fields of marketing, business operations, customer service, sales and onboarding; Providing on-line non-downloadable software for use primarily by businesses to facilitate workflow processing, used primarily in the fields of marketing, business operations, customer service, sales and onboarding; Software as a service (SAAS) services featuring software for use primarily by businesses to facilitate case management, namely, customizable software for defining and deploying software applications that manage and automate user-defined tasks which may vary from industry to industry; Platform as a service (PAAS) featuring computer software platforms for use primarily by businesses to facilitate case management, namely, customizable software for defining and deploying software applications that manage and automate user-defined tasks which may vary from industry to industry; Providing on-line non-downloadable software for use primarily by businesses to facilitate case management, namely, customizable software for defining and deploying software applications that manage and automate user-defined tasks which may vary from industry to industry; Software as a service (SAAS) services featuring software for use primarily by businesses for software application development, deployment and management; Platform as a service (PAAS) featuring computer software platforms for use primarily by businesses for software application development, deployment and management; Providing on-line non-downloadable software for use primarily by businesses for software application development, deployment and management; Computer software consultation; Computer system analysis; Computer systems integration services; Technical support services, namely, troubleshooting of computer software problems