PATCH

Providing on-line non-downloadable software for customer retention and customer retention marketing, including providing a platform for customer journey management, sending email and SMS blasts to customers, customer analytics, insights, and RFM analysis, and for creating and managing a loyalty and rewards program for customers, including managing customer birthdays and anniversaries, managing abandoned carts, tools for recapturing customers, managing customer feedback and reviews, managing referral programs, managing the collection of customer information, managing holiday specials, managing coupons, sending expiring coupon reminders, and analysis on target customer behavior