PARATURE
Mark Identification

PARATURE

Serial Number

86506225

Filing Date

Jan 16, 2015

Registration Date

Jan 26, 2016

Trademark by

MICROSOFT CORPORATION

Classification Information

Computer software for customer service and help desk support management; computer software for customer relationship management and instruction and user manuals therefor, sold as a unit; computer software for use in collecting, managing and modifying data on social networks; computer software that monitors the Internet and social networks to provide alerts, management, data, analytics, and rankings for individuals and businesses

Electrical and Scientific Apparatus

Software as a service (SAAS) services featuring software for customer service and help desk support management; Software as a service (SAAS) services featuring software for providing a database of information in the field of customer relationship management; Software as a service (SAAS) services featuring of information in the field of customer service relationship management; Software as a service (SAAS) services featuring software for communicating via a portal where users can submit requests, exchange email messages and participate in live chat sessions, and where users can view message transcripts from prior communications; Software as a service (SAAS) services featuring software for collecting, monitoring, managing, analyzing and reporting on customer service data; Software as a service (SAAS) services featuring software for monitoring online information and customer communications in the nature of e-mail messages, live chat messages, voice messages, social media messages, and comments to provide reports, alerts, data, analytics, and rankings for individuals and businesses; design in the field of online, non-downloadable software for customer service and customer relationship management; technical support services, namely, troubleshooting of computer software problems in the field of online, non-downloadable software for customer service and customer relationship management

Computer and Scientific