86506225
Jan 16, 2015
Jan 26, 2016
Computer software for customer service and help desk support management; computer software for customer relationship management and instruction and user manuals therefor, sold as a unit; computer software for use in collecting, managing and modifying data on social networks; computer software that monitors the Internet and social networks to provide alerts, management, data, analytics, and rankings for individuals and businesses
Electrical and Scientific ApparatusSoftware as a service (SAAS) services featuring software for customer service and help desk support management; Software as a service (SAAS) services featuring software for providing a database of information in the field of customer relationship management; Software as a service (SAAS) services featuring of information in the field of customer service relationship management; Software as a service (SAAS) services featuring software for communicating via a portal where users can submit requests, exchange email messages and participate in live chat sessions, and where users can view message transcripts from prior communications; Software as a service (SAAS) services featuring software for collecting, monitoring, managing, analyzing and reporting on customer service data; Software as a service (SAAS) services featuring software for monitoring online information and customer communications in the nature of e-mail messages, live chat messages, voice messages, social media messages, and comments to provide reports, alerts, data, analytics, and rankings for individuals and businesses; design in the field of online, non-downloadable software for customer service and customer relationship management; technical support services, namely, troubleshooting of computer software problems in the field of online, non-downloadable software for customer service and customer relationship management
Computer and Scientific