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Platform as a service (PAAS) featuring computer software platforms for use in the field of enterprise resource planning (ERP), namely, customer relationship management (CRM), accounting, inventory and order management, logistics, sales management, sales force automation, e-commerce, sourcing, procurement and fulfillment, business intelligence and analytics, human resources administration and management, customer service and support, and technical support; Software as a service (SAAS) services featuring software for use in the field of enterprise resource planning (ERP), namely, customer relationship management (CRM), accounting, inventory and order management, logistics, sales management, sales force automation, e-commerce, sourcing, procurement and fulfillment, business intelligence and analytics, human resources administration and management, and customer service and support, and technical support