OUTREACH GUIDE

Downloadable customer relationship management software; downloadable computer software for collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information; downloadable computer software for use in database management and management of customer communications, namely, email and telephone marketing; downloadable computer software for use in management of sales contacts databases, aggregating of customer data, and tracking and recording of telephone calls; downloadable computer software for planning, scheduling and management of customer meetings, task management, and project management; downloadable computer software for management of secured access to customer relationship management software systems; downloadable computer software for sales automation; downloadable computer software used for management, tracking and forecasting of revenue and sales performance; downloadable computer software used for creation of sales reports and tracking and displaying quantitative and visual revenue and sales information; downloadable computer software used for integration of sales databases; downloadable software for management, tracking, and reporting of customer information relevant to sales calls and activities

Business information services, namely, management, tracking, and reporting of customer information relevant to sales calls and activities; business reporting services in the nature of preparing business reports, namely, preparation of summary notes, action items from business meetings, and reporting of results and content of meetings to meeting participants

Online non-downloadable software used for customer relationship management; online non-downloadable software used for collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information; providing online non-downloadable software for use in database management and management of customer communications, namely, email and telephone marketing; providing online non-downloadable software for use in management of sales contacts databases, aggregating of customer data, and tracking and recording of telephone calls; online non-downloadable software for planning, scheduling and management of customer meetings, task management, and project management; online non-downloadable software for management of secured access to customer relationship management software systems; online non-downloadable software for sales automation; online non-downloadable software used for management, tracking and forecasting of revenue and sales performance; online non-downloadable software used for creation of sales reports and tracking and displaying quantitative and visual revenue and sales information; online non-downloadable software used for integration of sales databases; online non-downloadable software for management, tracking, and reporting of customer information relevant to sales calls and activities