OSPREY

computer software, namely, computer software used in connection with management process systems and data input and retrieval systems, including computer software used in connection with business requirements analysis, business process reengineering, analysis of existing and potential systems, comprehensive personnel training, complete documentation development and delivery, client/server development and deployment, comprehensive end-user computing support, computer aided software engineering, database design and administration, midrange and mainframe systems operations, internal and external networking, object-oriented design and development, project management, strategic planning, systems requirement definition