customer experience management web software as a service (SaaS) in the nature of providing temporary use of a web-based software to mitigate slow response or the late arrival of product delivery, field services, professional services, reservation-related services to consumers and/or customers due to poor scheduling or unforeseen events, using bridge optimized scheduling related features to facilitate an undesirable customer experience, by managing interactions between consumers and company finding the proper resolution which will result in a more desirable customer outcome
Computer and Scientific