OPTUMHEALTH

Referral services for legal and financial issues and work and family problems; employee assistance services, namely, referral services for mental health, substance abuse, daily living problems, and personal problems; health care utilization and review services; managed care services, namely, utilization review and pre-certification services; medical cost management; medical case management and disease management services, namely, medical referral of individuals to appropriate health management programs; business administration and business organization consultation services provided to health care providers; health care cost management and review services, namely, assessing appropriateness of medical procedures and providing opinions and options related to same; organizing and administering networks of health care provider specialists in the areas of chronic and complex diseases, catastrophic illness and surgery; providing medical business directory information services regarding health care professionals and health care provider organizations; promoting the medical services of others by dissemination of prior effectiveness record information indicating that the providers meet certain criteria; development and administration of group purchasing programs as a value-added employee benefit; medical and health-care cost/price analysis; administration of a discount program for enabling participants to obtain health care services from a network of health care providers; health care cost management services for health benefit plans of others; business management consultation, namely, development of health care delivery systems for independent practice associations, medical clinics and other forms of physician organizations; business consultation to the health care industry in the fields of the development and implementation of policies, practices, and quality assurance. promoting the sale of credit card and debit card accounts through the administration of a discount program for enabling participants to obtain discounts on goods and services through use of discount membership cards and purchasing with a credit card or debit card; promoting the goods and services of others through the distribution of discount membership cards; accounts receivable services; administration and reconciliation of accounts on behalf of others; administration of business payroll for others; aggregating and organizing electronic transmissions of voice mail, electronic mail and facsimile messages, namely, computerized database management services; telephone communication management services, namely, providing telephone answering services; providing health-related consumer information and information about health providers via a global computer network; Computer database management in the field of health care patient information; business management consultation and advisory services, namely, business intelligence, business performance management and business analytics in the field of health care; Providing advertising, marketing and consumer research services in the fields of health and well-being; Health care and medical practice administration services, namely, providing back office services for physician practices, medical billing services; health care and medical business services, namely, development of systems for health care delivery between businesses; managed health care services, namely, electronic processing of health care information; providing information in the field of business administration of health care and medical practices; consultation in the field of management, operation, and development of business systems for the delivery of health care; healthcare management service organization (MSO) services, namely, providing practice organization, management and administrative support services to individual physicians or small group practice