OPSERVER

Computer hardware, namely, optical readers/writers, bar code readers, and modems, and integrated computer software enabling remote access to, interaction with, and operation with electronic systems for business, financial, and academic functions and operations; and computer software, namely, computer programs for accessing, transmitting, searching, retrieving, printing, downloading, monitoring, and reporting upon information from remote databases containing audio, video, graphic, and text-based information; for operating and/or controlling or being controlled by remote computers or computer databases, remote television, radio, and other programming, and remote hyper-linked information systems through telephones, computers, and public access terminals; for creating, editing, transmitting, storing, and receiving video, graphic, audio, and text information; for communicating over the global computer network using digital, audio, video and graphical information; for computer systems administration, namely, monitoring and administering selectable site access restrictions, time-out, and security codes, and reporting upon and accounting for the foregoing activities; for billing and payment administration; for interactive voice response products, namely, product components offering access to and interaction with the global computer network, and real time and stored data, voice, and video communications using telephones, computers, public access terminals, radio, electromagnetic waves, and other signals, local area networks, and wide area networks; for transmission and reception of documents and other information, and document reproduction; for integration and operation of electronic circuits, interface cards, computers, video display terminals, printers, scanners, printed circuit and component boards, namely, boards for facsimile transmission and reception, optical character recognition, voice recognition, and text to speech applications; and for integration and operation of modems and mechanized data acquisition means, namely, magnetic surface readers/writers, magnetic disk and tape readers/writers, and bar code readers; and modems

Data, video and voice telecommunications services, providing access via modem, ordinary telephone connections, global computer network connections, radio, electromagnetic, and other wave signals, local area networks, and wide area networks to remote computers, remote computer databases, remote television, radio, and other programming, and remote hyper-linked information systems; voice and video conferencing; and pointcasting