OPENWAVE

computer programs and technical and user documentation sold as a unit, namely, database management, system, network and application development software to enable the interoperability of mainframe, legacy, client/server and database programs and to enable their deployment to an intranet or over a global computer network

printed instructional, educational and teaching materials concerning computers and information systems

computer and information system installation and maintenance

educational services, namely, providing courses, workshops and instruction on computer and information system programming, development, implementation, support and maintenance

computer consulting and computer programming for others and computer support services, namely, telephone assistance on the use and operation of the programs, problem diagnosis and error correction