OPENQUESTION

Apparatus for recording sound; Apparatus for recording images; Apparatus for transmission of sound; Apparatus for transmission of images; Apparatus for reproduction of sound; Apparatus for reproduction of images; Data processing equipment; Computers; Communications and telecommunications apparatus and instruments, networks and circuitry; Computer software; Computer programs; Artificial intelligence software; Recorded data files for use with artificial intelligence; Data mining software; Natural language virtual agent software applications for mobile, portable and wireless devices; Software enabling computers to mimic human responses to questions; Software to enable the capture, storage and utilization of user opinions; Customer-management software; Software to enable the evaluation of service to customers; Software to collect, record, store, process, categorize and diagnose information from customers, respond to those customers and enable them to ascertain the answers to queries regarding the goods and services of third parties, to access the services of third parties, and to permit the third parties to selectively target customers; Downloadable computer software; Downloadable electronic publications and documentation; Networking hardware for the facilitation of interactive multimedia communications; Computer software for use in creating, editing and delivering textual and graphic information via computer communication networks; Computer software for mobile, portable and wireless devices; Computer application software for mobile, portable and wireless devices; Cognitive intelligence computer systems composed of: computer hardware, natural language processing software, semantic understanding computer application software that interacts with users and interprets and understands user instructions; Speech recognition computer application software; Autonomic resolution systems composed of computer hardware and applied software that enable computer systems to learn and categorize data and other inputs; Computer application software for logic programming, database management and word processing; Computer software for converting natural language processing into machine-executable commands; Computer software in the form of a conversational interface for facilitating interaction and communication between humans and AI (artificial intelligence) platforms, including chatbots, voice assistants and virtual agents; Computer software in the field of artificial intelligence, namely, software for building conversational systems, platforms and digital assistants using artificial intelligence; Computer hardware, computer software, computer software applications, downloadable computer software and computer software applications, namely, autonomic and cognitive computerized engineering software and hardware for providing management, control, information, support and answers to search queries relating to IT infrastructure and connected computer apparatus, and for automatically and autonomously responding to and resolving IT infrastructure issues; Software for monitoring, analyzing, controlling and running physical world operations; Computer chatbot software for simulating conversations

Design and development of computer hardware and software; Technical data analysis; Custom design, installation and maintenance of computer software, namely, natural language virtual agents; Custom design, installation and maintenance of: computer software, natural language virtual agent software applications for mobile, portable and wireless devices, artificial intelligence software and data mining software; Custom design, installation and maintenance of: software enabling computers to mimic human responses to questions, software to enable the capture, storage and utilization of user opinions, customer-management software and software to enable the evaluation of service to customers; Custom design, installation and maintenance of: software to collect, record, store, process, categorize and diagnose information from customers, respond to those customers and enable them to ascertain the answers to queries regarding the goods and services of third parties, to access the services of third parties, and to permit the third parties to selectively target customers, computer software for mobile, portable and wireless devices; Custom design, installation and maintenance of: computer application software for mobile, portable and wireless devices; Design, development and research services relating to artificial intelligence; Computer project management; Graphic design services; Application service provider (ASP services), namely, hosting computer software applications; Platform as a service; Platform as a service featuring software platforms for the design, creation, implementation, operation and management of customer service and customer communication tools; Software as a service (SaaS) services featuring software, namely, autonomic and cognitive computerized engineering technology for providing management, control, information, support and answers to search queries and for automatically and autonomously responding to and resolving those queries; Software as a service; Software as a service featuring software for machine learning, artificial intelligence, deep learning, deep neural networks, graphic design; Providing temporary use of on-line, non-downloadable software and web applications for assisting users in obtaining information and navigating through support services and help desk services; Cloud computing services, providing virtual computer systems and virtual computer environments; Computer services, namely, remote and on-site management of cloud computing systems and applications for others; Providing virtual computer systems and virtual computer environments through cloud computing; Technology support services, namely, troubleshooting in the form of diagnosing of computer hardware and computer software problems for a computer that integrates natural language processing (NLP), computational linguistics (CL), information retrieval (IR) and machine learning (ML) which is capable of understanding general human queries and formulating responses; Computer systems analysis, integration of computer systems and networks, computer programming for others all for use in commercial interactions over global computer networks; Providing temporary use of on-line non-downloadable operating software for accessing and using a cloud computing network; Hosting of websites, platforms, web portals, databases and software applications; Hosting services, software as a service, and rental of software; Software as a service featuring computer software platforms for artificial intelligence; Software as a Service (SAAS) featuring computer software platforms for interactive voice response solutions; Software as a service featuring computer chatbot software for simulating conversations; Provision of advice and information in relation to all the aforementioned services