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Pre-recorded compact discs, video cassettes, audio cassettes, CDROM's, video tapes, DVD's, optical discs, laser discs featuring topics and instruction in the field of workplace effectiveness and satisfaction and organizational learning and development; Electronic publications, namely, books, manuals, workbooks, student activity guides, and teaching and facilitator guides, all stored on electronic, magnetic or optical storage media, all in the field of workplace effectiveness and satisfaction and organizational learning and development; Educational computer software for use in consulting and training in the field of workplace effectiveness and satisfaction and organizational learning and development

Printed publications, namely, books, manuals, workbooks, student activity guides, posters, and teaching and facilitator guides in the field of workplace effectiveness and satisfaction and organizational learning and development

Business consulting services in the field of workplace effectiveness and satisfaction and organizational learning and development; providing business information by means of a global computer network in the field of workplace effectiveness and satisfaction and organizational learning and development