OPEN CHANNEL SOLUTIONS

SOFTWARE LICENSE ADMINISTRATION SERVICES, NAMELY, SOFTWARE VOLUME LICENSE AND CONTRACT RULES MANAGEMENT, SOFTWARE LICENSE CERTIFICATE AND PASSWORD DELIVERY, SOFTWARE LICENSE SUBSCRIPTION AND UPGRADE MANAGEMENT, SOFTWARE VOLUME LICENSE AND KEY ORDER PROCESSING, AND FINANCIAL TRANSACTION MANAGEMENT; COMPUTER HARDWARE AND SOFTWARE ENTITLEMENT MANAGEMENT AND REGISTRATION SERVICES, NAMELY, INFORMATION MANAGEMENT, SUPPORT AND MAINTENANCE RULES AND ENTITLEMENT, DATABASE MANAGEMENT, CUSTOMER PROFILE MANAGEMENT AND DATA CLEANSING; CONDUCTING BUSINESS AND CUSTOMER RESEARCH SURVEYS; AND COMPUTERIZED DATABASE MANAGEMENT

DELIVERY OF SOFTWARE LICENSES BY ELECTRONIC TRANSMISSION; AND PERSONAL COMMUNICATION SERVICES IN THE AREA OF CUSTOMER COMMUNICATIONS