ONE ENGAGEMENT HUB

Computer software and computer programs for improving customer communications and interactions and the customer experience; computer hardware, and peripheral apparatus and instruments for use with computers; computer software and programs for improving customer communications and interactions and the customer experience; downloadable computer software that provides access to web-based applications and services through a web operating system or portal interface; computer software for use in establishing and accessing online desktop services and application rental services; computer hardware and firmware for transmitting data, graphics, audio or video over electronic communications networks, computer hardware device for use in accessing computer software applications of others; computer hardware and firmware for hosting, managing, developing, and maintaining applications, software, files, and databases for others via a virtual desktop available via a network; computer software for use in storing, managing, tracking and analyzing data in the fields of marketing, promotion, sales, customer information management, customer support and service, collaborative exchange of such data, maintaining statistics and generating reports concerning such data, providing customized on-line information and resources relevant to the customers' business; computer software applications downloadable to personal digital assistants (PDAs) and mobile devices to enable access to and the editing of document templates, the building of data models and the integration of said software applications with social networks, all for improving customer communications and interactions and the customer experience; optical and magnetic recording media bearing computer software and computer programs for improving customer communications and interactions and the customer experience; magnetic and optical recording media featuring visual and audio recordings on the subject of improving customer communications and interactions and the customer experience; prerecorded video discs featuring information on improving customer communications and interactions and the customer experience; Prerecorded CD-ROMs featuring information on improving customer communications and interactions and the customer experience; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience

Providing multiple-user access to data on the Internet in the field of computer communications software; electronic mail services; computerized on-line services for business professionals, namely, providing access via global and non-global computer networks to computer software for use in storing, managing, tracking and analyzing data in the fields of marketing, promotion, sales, customer information management, customer support and service; collaborative exchange of data, namely, electronic exchange of data stored in databases accessible via telecommunication networks; web messaging; providing information in the field of telecommunications and telecommunications systems over computer networks; providing internet access via wireless networks and global communications networks; telecommunication access services; communications by computer; communication between computers; electronic sending of data and documentation via the Internet or other databases; supply of data by electronic transmission; rental of access time to global computer networks for providing users with telecommunication access time to electronic communications networks with means of identifying, locating, grouping, distributing and managing data and links to third-party computer servers, computer processors, and computer users; information, advisory and consultancy services relating to the aforesaid; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience

Computer consultancy and advisory services; consulting services in the field of software as a service (SAAS); consulting services in the field of identification, technical software support, and implementation of computer-based information systems for businesses; consulting in the field of virtualization technologies for enterprises and businesses; consulting in the field of IT project management; consulting in the field of information technology; computer services, namely, remote management of the information technology (IT) systems of others; computer services, namely, remote and on-site management of computing systems and applications for others; computer services, namely, remote and on-site management of the information technology (IT) computing systems of others; computer services, namely, remote management of computer applications for others; computer programming services; consultancy and advisory services relating to the use and installation of software, or relating to the use and installation of computer programs, installation and maintenance of computer software and computer programs, computer software design, development and updating services; design of bespoke computer software and programs for improving customer communications and interactions and the customer experience; the provision of computer software engineers and computer programmers to customers to assist in the repair, maintenance and use of computer software and programs; providing temporary use of non-downloadable application software for maintaining, updating, searching, and retrieving information via a global computer network; hosting of digital content of others on the Internet; hosting the web sites of others on a computer server for a global computer network; computer project management services; technical support services relating to the use and application of computer software and programs; updating of computer software; updating and maintenance of computer software; updating of computer software for others; updating of computer programs for third parties; updating of computer software relating to computer security and prevention of computer risks; updating websites for others; technology advice provided to Internet users by means of a support hotline; technical support services, namely, remote and onsite infrastructure management services for monitoring, administration and management of public and private computing IT and application systems; computer services, namely, integration of private and public computing environments; technical support services, namely, remote administration and management of in-house and hosted datacenter devices, databases and software applications; technical support services, namely, installation, administration, and troubleshooting of web and database applications; technical support services, namely, migration of datacenter, server and database applications; technical support services, namely, 24x7 monitoring of network systems, servers and web and database applications and notification of related events and alerts; technical support services, namely, technical administration of servers for others and troubleshooting in the nature of diagnosing server problems; technical support, namely, monitoring of network systems; technical support, namely, providing back-up computer programs and facilities; technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; technical support services, namely, troubleshooting of computer software problems; technical consulting services in the fields of datacenter architecture, public and private computing solutions, and evaluation and implementation of internet technology and services; remote online backup of computer data; remote computer backup services; remote computer network technical monitoring and software maintenance services; recovery of computer data; providing virtual computer systems and virtual computer environments through cloud computing; planning, design and implementation of virtualization technologies for enterprises and businesses; periodic upgrading of computer software for others; monitoring the computer systems of others for technical purposes and providing back-up computer programs and facilities; data encryption and decoding services; data encryption services; data migration services; data mining; data warehousing; database design and development; database development services; installation, maintenance and repair of computer networks and computer systems consisting of software; installation, maintenance and repair of cell phone related software; installation, maintenance and repair of software for computer systems; installation, repair and maintenance of computer software; providing information in the field of telecommunications software over computer networks, wireless networks and global communication networks; providing online non-downloadable software for maintaining statistics and generating reports concerning data in the fields of marketing, promotion, sales, customer information management, customer support and service; providing online non-downloadable software for providing customized on-line information and resources relevant to the customers' business; information, advisory and consultancy services relating to the aforesaid; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience