OMNIVERSE

Downloadable computer programs for facilitating user interaction between businesses and consumers for their products and services across multiple messaging or social media channels, virtual assistant and web-based channels using cognitive artificial intelligence; downloadable computer software applications and downloadable software for facilitating user interaction between businesses and consumers for their products and services across multiple messaging or social media channels using cognitive artificial intelligence that allows voice controlled digital assistants to interact via text or verbally within messaging or social media applications; none of the foregoing for use with point-of-sale payment terminals, cash calculating machines, cash dispensing machines, or terminals for electronically processing credit card payment

Cognitive Platform-as-a-Service (CPaaS) featuring cloud-based computer software platforms that enable consumers to deploy a dialogue-driven software system that uses voice-controlled digital assistants and cognitive artificial intelligence to facilitate user interaction between businesses and consumers for their products and services across multiple messaging or social media applications and web based channels; none of the foregoing for use with point-of-sale payment terminals, cash calculating machines, cash dispensing machines, or terminals for electronically processing credit card payment