OMNICHANNEL SELF-SERVICE

COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; DOWNLOADABLE CLOUD COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT

PROVIDING TEMPORARY USE OF ON-LINE NONDOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR USE IN CONTACT CENTER MANAGEMENT, NAMELY, CLOUD COMPUTING FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; CUSTOMIZATION, NAMELY, CUSTOMIZING COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER MANAGEMENT