OLIVER

Downloadable computer chatbot software for simulating conversations; personal digital assistants for use in the field of customer care related to telecommunication services; downloadable computer software for providing consumer information in the field of telecommunication services over a global communications network and using any connected access mode across a wide variety of electronic communication devices; downloadable computer software for customer relationship management; downloadable computer software for providing consumer information in the field of telecommunication services via voice controlled and voice activated inquiries