OFICINA PARA LA PROTECCIÓN FINANCIERA DEL CONSUMIDOR

Providing consumer information via a website; Consumer survey services; Providing consumer information in the field of financial consumer protection; Promoting public interest and awareness of consumer finance laws and regulations, financial products and services, and consumer rights; Consumer complaint management services, namely, receiving, processing, and responding to complaints for others about consumer financial products and services via an interactive website, mail, and phone; Maintaining registries of nonbank offenders; Providing consumer information and related news in the field of financial consumer protection; Public opinion surveys

Providing legal information via a website; Regulatory compliance consulting in the field of consumer finance; Tracking and monitoring regulatory requirements in the field of consumer financial law for regulatory compliance purposes; Providing law enforcement information to local, state, and federal law enforcement agencies relating to violations of consumer financial laws; Legal services relating to the supervision and examination of product and service providers to assess compliance with consumer financial laws; Enforcing consumer rights by means of issuing civil investigation demands for others

Downloadable documents in the field of financial consumer protection provided via a website; Downloadable educational materials, namely, printable brochures, books, pamphlets, manuals, guides, reports, booklets, leaflets, and informational sheets in the field of financial consumer protection; Downloadable electronic publications in the nature of brochures, books, pamphlets, manuals, guides, reports, booklets, leaflets, and informational sheets in the field of financial consumer protection; Downloadable printable educational materials in the field of financial consumer protection; Downloadable educational course materials in the field of financial consumer protection

Printed educational publications, namely, brochures, books, pamphlets, manuals, guides, reports, booklets, leaflets, and informational sheets in the fields of financial consumer protection; Printed publications, namely, brochures, books, pamphlets, manuals, guides, reports, booklets, leaflets, and informational sheets in the field of financial consumer protection; Printed educational publications, namely, educational learning cards, flash cards, activity cards, workbooks, textbooks, activity books, story books, puzzle books, printed puzzles, teacher guides, manuals, posters and educational booklets in the field of financial consumer protection; Printed publications, namely, brochures, booklets, and teaching materials in the field of financial consumer protection; Printed educational publications, namely, training manuals in the field of financial consumer protection

Consumer financial protection services, namely, collecting and analyzing financial information and data about the activities of companies that offer and sell consumer financial products and services for the purposes of assessing and reporting to consumers the risks that these products, services, and activities pose to consumers; Providing a website featuring consumer financial protection information, including consumer financial products and services

Educational services, namely, conducting conferences, seminars, and workshops in the field of consumer finance and distribution of educational materials in connection therewith; Education services, namely, providing non-downloadable webinars in the field of financial consumer protection; Providing a website featuring blogs and non-downloadable publications in the nature of brochures and articles in the field(s) of consumer finance

Providing a website featuring on-line non-downloadable software that enables users to calculate retirement benefits; Providing temporary use of on-line non-downloadable software for calculating retirement benefits, loan estimates, budgeting, creating loan spreadsheets, and checklist