ODIGO

Client relationship management software; downloadable computer programs and computer software for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions; Computer software and software applications for online management of contacts into formal structures of customer contact centres; Computer software and software platforms for the management of multichannel interactions in cloud mode, designed for companies and administrative bodies, for directing flows thereof to the right people, independent of their geographic location, or to the right automated services

Telecommunications services for providing multiple-user access to data on the Internet in the field of client and customer relations

Platform as a service (PaaS) featuring software platforms for retrieving, tracking, analysing, testing, evaluating and managing data, client data and client interactions; Software as a service (SAAS) featuring computer software for providing data analysis, business analysis and business information and for collecting and analysing data in the field of customer service, customer information and customer relationship management; Providing temporary use of on-line non-downloadable software for customer relationship management; Providing temporary use of online non-downloadable software for the management of contacts