ODIGO

Customer relationship management software; downloadable software and computer programs for the recovery, tracking, analysis, testing, evaluation and management of data, customer data and customer interactions; online contact management software and software application to formal customer contact center structures; cloud-based software and software platform for managing multi-channel interactions, intended for companies and governments, for routing their flows to the right people, regardless of their geographic location, or to the proper automated services

Provision of access to an Internet platform for retrieving, tracking, analyzing, testing, evaluating and managing data, customer data and customer relationships

Platform as a service (PaaS) featuring software platforms for retrieving, tracking, analyzing, testing, evaluating and managing data, customer data and customer interactions; software as a service (SaaS) featuring software for the provision of data analysis, business analysis and business information and for collecting and analyzing data in the field of customer service, customer information, and customer relationship management; temporary provision of non-downloadable software online for customer relationship management; temporary provision of non-downloadable software online for contact management