NPS PRISM

Providing online, non-downloadable cloud-based software and web applications for collecting, visualizing, analyzing, optimizing and benchmarking data from customer and employee surveys, metrics and feedback processes for comparing, rating the quality of and improving performance, products, services, pricing, sales and marketing, customer experience, customer service and customer and employee satisfaction and loyalty; software as a service (SAAS) services featuring software, accessed via the internet, for data collection, data visualization, data analytics, data optimization, data benchmarking, research surveys, and generating reports for use in business consulting and information services with respect thereto