NOW (NETAPP ON THE WEB)

[Downloadable software for use in troubleshooting computer hardware and software problem and monitoring network systems; downloadable computer operating system software; downloadable computer software for storing, securing, managing, monitoring and optimizing the accessibility, delivery, backup, restoration, migration and replication of computer data; Downloadable software for managing and monitoring computer disc drives and other computer storage devices using a computer network]

Technical support services, namely, troubleshooting of computer hardware and software problems, monitoring of network systems and providing back-up computer programs and facilities