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Downloadable cloud-based software for electronically communicating with a smart personal defense pepper gel spray device for receiving location and use information of the pepper gel spray device, receiving audio and video content from the pepper gel spray device, sending notifications in connection with use of the pepper gel spray device, and providing educational content related to use of the pepper gel spray device; Downloadable software for electronically communicating with a smart personal defense pepper gel spray device for receiving location and use information of the pepper gel spray device, receiving audio and video content from the pepper gel spray device, sending notifications in connection with use of the pepper gel spray device, and providing educational content related to use of the pepper gel spray device