NAVINET

health insurance information, namely, providing referrals, business-to-business referrals and consumer-to-business referrals in the field of health care via the internet; providing information about billing, pre-authorization and sales in the field of health care insurance via the internet

providing temporary use of non-downloadable software via the internet for the management of costs and coordination of benefit transactions between health plans and their provider networks; technical support services, namely, trouble-shooting of computer hardware, software, network and access problems in the nature of diagnosing computer hardware, software, network and access problems and generally trouble-shooting computer software problems and responding to user questions via telephone, on-site and online in order to enable physicians, medical office staff and other businesses in the health care field to utilize online computer services