NATIONAL ENHANCED DIRECTORY ASSISTANCE

Telephone directory information services, namely providing telephone numbers, pager numbers, facsimile numbers, names and addresses, URLs and electronic mail addresses; connecting callers to desired numbers via live telephone operators; looking up and providing information about movie listings and restaurants; providing information about products or services associated with businesses and business names; looking-up and providing information about businesses closest to a target geographical location; personal management services, namely, making appointments for automobile maintenance, yard care, laundry and dry cleaning, and providing special date reminders; providing information about governmental agencies;providing turn-by-turn driving instructions between two geographic locations; providing real time information such as but not limited to weather conditions, road closures, scores, ski conditions, stock quotes, radio programming, etc.; maintaining computer database files containing individuals' and/or enterprises' customized collections of communications information such as addresses, telephone, pager and fax numbers, e-mail addresses and URLs

Providing communication services, namely, establishing communication between a user and a system that is remote from the user, connecting a user with live operators or automated menus at any time during a communication, automatically connecting a user with live operators or automated menus when communication cannot be completed, and providing numbers and addresses called to a user; voice messaging services, namely recording storage, and subsequent transmission of voice messages; store-and-forward messaging, namely forwarding recorded messages to a user, including but not limited to providing information for public and private scheduled occasion and/or activities also known as events, including but not limited to providing information such as place, also known as venue, and time and arranging for ticket and/or reservations for arts and entertainment events, sports events, conferences, lectures, classes, festivals, exhibits, etc.

Providing a computerized database featuring personalized information about customers, such as preferred methods of call handling and message returning; secure listing of personalized information such as credit card and insurance policy numbers and maintaining other personalized information such as medical and emergency contacts; and travel agency services, namely making reservations such as restaurant reservations and booking for temporary lodging