NASVA

Recorded and downloadable computer software, namely, computer software for business information and communications management, business database management, customer service management and management of customer relations, all of the foregoing directed to the fields of customer support, customer relationship management, customer service, customer engagement, and help-desk functionality; downloadable software for facilitating and managing electronic communications within businesses and between businesses and their customers, all of the foregoing in the fields of customer support, customer relationship management, customer service, customer engagement, and help-desk functionality

Advertising services, except radio advertising; business management; business administration; office functions in the nature of searching for data in computer files for others; computerized file management; business auditing; business efficiency expert services; business management assistance; professional business consultancy; business inquiries; business investigations; business information services; commercial information and advice for consumers in the choice of products and services; business appraisals; business management and organization consultancy; business management consultancy; business organization consultancy; business administrative services for the relocation of businesses; business research; accounting services; invoicing; drawing up of statements of accounts, namely, preparation of financial statements; systemization of information into computer databases; compilation of information into computer databases; business information services provided online from a global computer network or the internet; on-line advertising on a computer network; commercial and industrial management assistance; commercial information agency services, namely, advisory services relating to business management; sales promotion for others; administrative processing of purchase orders; payroll preparation; personnel management consultancy; rental of advertising space, excluding advertising in radio; publication of publicity texts; publicity material rental; updating of advertising material; dissemination of advertising matter; publicity columns preparation, namely, writing of publicity texts; writing of publicity texts; secretarial services; compilation of statistics; commercial administration of the licensing of the goods and services of others; arranging subscriptions to telecommunication services for others; telemarketing services; conducting marketing studies; marketing research; retail and wholesale store services featuring computer hardware and software; online wholesale and retail store services featuring computer hardware and software

Telecommunication services, excluding radio and television broadcasting, namely, personal communication services, ISDN services; transmission of digital files; transmission of electronic mail; electronic bulletin board services; providing telecommunications connections to a global computer network; providing user access to global computer networks; voice mail services; computer aided transmission of messages and images; electronic message sending; rental of message sending apparatus being telecommunication equipment; providing internet chatrooms; providing access to databases; rental of access time to global computer networks; communications by computer terminals; teleconferencing services; rental of modems; providing online forums for transmission of messages among computer users concerning facilitating and managing electronic communications within businesses and between businesses and their customers; satellite transmission services, excluding radio and television broadcasting; communications by fiber optic networks; providing information in the field of telecommunications; paging services excluding radio paging services; cellular telephone communication; rental of telephones; telephone services; communications by telephone; wire service, namely, sending of telegrams; videoconferencing services; transmission of telephone calls; virtual chatrooms established via text messaging; transmission of written electronic communications, namely, transmission of electronic mail; chat room services for social networking; providing on-line forums being chat rooms for social networking; electronic messaging services in the nature of sending of emails, text messages and voice messages

Computer programming for others in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; design, development and customization of computer software in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; rental of computer programs and computer application software for enabling the compilation and processing of data for central database through local and global networks directed to the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; providing temporary use of on-line non-downloadable software, namely, graphical user interface software for use in managing customer relationships, all of the foregoing in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality