Computer programs used to diagnose the operations, flaws in, and failures of electronic devices and equipment and gather information about electronic devices and equipment and adjacent or otherwise connected devices and equipment; computer programs used to offer product support, configuration, and operational assistance to users of electronic devices and equipment; computer programs used to permit remote connectivity by support personnel and systems with electronic devices and equipment; computer programs used to furnish intelligent repair, configuration, and support solutions through the use of learning diagnostics systems and by integrating historic device-specific problems with other support records from similar devices; and computer programs used to produce detailed reports to assist the manufacturer in future designs
Electrical and Scientific Apparatus