MYANALYST

Business services, namely, tracking and monitoring of incoming and outgoing call volume in response to advertising ads and service inquiries for business purposes; Marketing and business analysis services, namely, searching and extracting business data metrics from customer service calls, and recording business data metrics using the scorecard system for business purposes; processing telephone inquiries regarding advertised goods and services

Intelligent voice recognition services, namely, the detection of voice and spoken words and/or phrases within the recorded calls using cloud-based technology