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business consultation services for laboratory, medical and health care organizations, hospitals and providers in the fields of promotion, marketing, marketing materials, marketing development, market research, market surveys, sales development, sales training, laboratory service directories, brand development, business development, contract negotiations, competition, business plans, laboratory services, placing orders for laboratory services, supply and storage of laboratory goods, delivery of laboratory goods, courier services, referrals, third party service providers, factors to consider in selecting third party service providers, laboratory specimen flow audits, laboratory process efficiency, patient care, patient service centers, customer service, customer loyalty, physician connectivity, result delivery, employee hiring, employee retention, employee motivation, fee schedules, billing, laboratory cost analysis, and business cost analysis

educational services, namely arranging and conducting training and classes for laboratory, medical and health care organizations, hospitals and providers in the fields of promotion, marketing, marketing materials, marketing development, market research, market surveys, sales development, sales training, laboratory service directories, brand development, business development, contract negotiations, competition, business plans, laboratory services, placing orders for laboratory services, supply and storage of laboratory goods, delivery of laboratory goods, courier services, referrals, third party service providers, factors to consider in selecting third party service providers, laboratory specimen flow audits, laboratory process efficiency, patient care, patient service centers, customer service, customer loyalty, physician connectivity, result delivery, employee hiring, employee retention, employee motivation, fee schedules, billing, laboratory cost analysis, and business cost analysis