MOSAIC
Mark Identification

MOSAIC

Serial Number

97243372

Filing Date

Jan 28, 2022

Trademark by

INTRADO CORPORATION

Classification Information

Downloadable software for enabling customer communication, engagement, and support through digital messaging and personalized conversation; downloadable software for customer messaging and communication management; downloadable software featuring intelligent voice recognition services and digital messaging services; downloadable software using machine learning for natural language processing and understanding; downloadable software for analytics and reporting in the field of customer communication, customer engagement, and customer support

Electrical and Scientific Apparatus

Providing temporary use of non-downloadable cloud-based software featuring machine learning-based communication to facilitate customer engagement, customer relationship management, customer service, and customer support; providing temporary use of non-downloadable cloud-based software for customer identification, verification, account management, activations, purchases, payments, service requests, appointments, technical support, transfers, outages, global functions, and intent gathering; providing temporary use of non-downloadable cloud-based software using machine learning and natural language processing to automate and improve two-way interactions with customers and employees; providing temporary use of non-downloadable, cloud-based software for intelligent digital messaging campaigns, reminders, notifications, and conversational interactions; providing temporary use of non-downloadable, cloud-based software for intelligent digital messaging services featuring virtual agents and interactive voice response systems that use voice-recognition technology to businesses for customer experience purposes

Computer and Scientific