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Videotapes, Cds and DVDs all featuring educational material in the fields of organizational development, business improvement, management consulting, strategic planning, business planning, business management, business advice and marketing management; downloadable online publications, namely, newsletters, pamphlets, articles, manuals, workbooks, books, hand-outs, posters, and brochures, all in the fields of organizational development, business improvement, management consulting, strategic planning, business planning, business management, and marketing management

Books, workbooks, manuals, hand-outs, posters, newsletters, pamphlets, brochures and written presentations, all of the foregoing in the fields of organizational development, business improvement, management consulting, strategic planning, business planning, business management, business advice and marketing management

Educational services, namely, live and online workshops, seminars, conferences, classes, speaking engagements, and presentations, all in the fields of organizational development, business improvement, management consulting, strategic planning, business planning, business management, business advice and marketing management; online publications, namely, newsletters, pamphlets, articles, manuals, workbooks, books, hand-outs, posters, and brochures, all in the fields of organizational development, business improvement, management consulting, strategic planning, business planning, business management, and marketing management