platform for integrating telephony, messaging and global computer network applications comprised of computer hardware, namely, servers, gateways, controllers and nodes; and computer software and computer programs, namely, computer programs for developing other computer programs to be used in the field of interfacing telephony, messaging and global computer network access; computer software for monitoring, controlling and troubleshooting computer and communications network use and operation; database programs for use in tracking communications and computer network subscriber statistics and billing; computer programs for interfacing telephony, messaging and global computer network applications; computer programs for use in computer and communications networks which contain a voice mark-up language, and computer software for the operation, administration and maintenance of the platform system; manuals and user documentation distributed with the foregoing goods
Electrical and Scientific Apparatus