MICROSOFT UNIFIED SUPPORT

Business consultation services in the fields of information technology, software, cloud computing, and enterprise architecture; database management services; business risk assessment and management services

technical support services, namely, troubleshooting in the nature of the repair of computer hardware

Educational and training services, namely, providing classes, workshops, seminars, conferences, non-downloadable videos and webinars in the field of computers, software, technological developments and information technology; providing a website featuring non-downloadable articles, videos, and blogs featuring information in the fields of computers, software, technological developments and information technology

Consulting services in the fields of information and telecommunication technology, software, and cloud computing; data security consultancy; data recovery services; technical support, namely, monitoring and managing technological functions of computer network systems and servers, service desk or help desk services for IT infrastructure, operating systems, database systems, and web applications; consulting services in the field of design, selection, implementation software systems for others; computer disaster recovery planning; professional computer services, namely, computer project management; providing a website that features information on computer technology and; temporary use of non-downloadable software to enable access and management of information technology (IT) systems, IT reporting and forecasting, and facilitating IT user service desk and help desk functions; consulting services and technical support in the field of IT incident response and IT incident management; consulting services in the field of testing and deploying web applications; software, and web applications; technical support services, namely, providing assessment, remediation and optimization consulting and support for IT infrastructure, software and web applications