MEMBERSHIP CIRCLE

Preparing business and usage reports; providing account administration services, all for users of an on-line business information service; namely, updating user and account profiles; customer service in the field of use of an on-line business information service; providing information in the field of an on-line business information service, namely, information about content, product information, learning materials, answers to frequently asked questions, and information needed by others to develop software for use with an on-line business information service

Bill Payment Services, Namely, Bill Presentment And Solutions For Receipt Of Invoices, Statements And Bills Via The Internet And Other Channels; And Processing Customer Payment Of Invoices, Statements Or Bills Via Electronic Means

Educational services, namely, conducting seminars in the field of using an on-line business information service and distributing course materials in connection therewith

Providing Customer Service Support For Users Of On-Line Business Information Service, Namely Troubleshooting Problems Via Telephone And On- Line Via The Internet; Providing Use Of Non-Downloadable Computer Software For Generating Business And Usage Reports, Invoices, And Billing Statements; Providing Use Of Non-Downloadable Computer Software For Administering On- Line Business Information Service Accounts; Providing Use Of Non- Downloadable Computer Software For Providing A Portal For Users Of On-Line Business Information Service To Review Billing Information And Usage Reports, To Administer Accounts, To Make Requests For Customer Service, To Exchange Information About Service, And To Learn How To Use Service