MEDSTAT SATISFACTION EXPERT

Computer software, namely, CD-ROMs and downloadable software for use by hospitals and healthcare facilities for the integration of standardized H-CAHPS patient satisfaction survey data and customized satisfaction data with other patient level data to facilitate further understanding of the relationship between satisfaction and clinical and financial outcomes

Providing web-based reporting of medical errors and near misses by front line healthcare workers within the healthcare facilities for the integration of standardized H-CAHPS patient satisfaction survey data and customized satisfaction data with other patient level data to facilitate further understanding of the relationship between satisfaction and clinical and financial outcomes