76489691
Feb 14, 2003
Dec 14, 2004
Computer software program designed for business applications for a multi-user platform with up to 250 users which allows an individual who is off site and using a wireless telecommunications platform to manage customer relationships by enabling inside personnel and outside personnel a seamless data compatibility link for logging and tracking parts orders, scheduling, review of service level agreements (SLAs) and other contract management information, namely, warranties and entitlements, by utilizing a wireless network with graphical user interfaces (GUI interfaces) at both the inside personnel data processing system terminals and the outside personnel wireless mobile devices in the field
Electrical and Scientific Apparatus