Mark Identification

MAIL PERFORMER

Serial Number

76194731

Filing Date

Jan 16, 2001

Trademark by

FIREPOND INC.

Classification Information

COMPUTER SOFTWARE FOR USE IN SALES AND CUSTOMER RELATIONSHIP MANAGEMENT, NAMELY, FOR ENHANCING AND STREAMLINING COMMUNICATIONS BETWEEN SALES PROFESSIONALS, MARKETING PROFESSIONALS, CUSTOMER SERVICE PROFESSIONALS AND CUSTOMERS IN ORDER TO ENHANCE CUSTOMER ASSISTANCE, TO INCREASE CUSTOMER LOYALTY AND TO OPTIMIZE THE SALES POTENTIAL OF PRODUCTS

Electrical and Scientific Apparatus

BUSINESS MANAGEMENT SERVICES RELATING TO SALES MANAGEMENT AND CUSTOMER RELATIONSHIP MANAGEMENT, SUCH SERVICES PERFORMED OVER GLOBAL AND LOCAL COMPUTER NETWORKS

Advertising and Business