MAGNETIC NORTH

Computer software for provision of multimedia Contact Centre and IP telephony functionality, wallboards, dashboards, call and screen recording and analysis, workforce management and related functions; software downloadable from the Internet for provision of multimedia Contact Centre or telephony functionality, wallboards, dashboards, call and screen recording and analysis, Click-to-call functionality, softphones, and other related functions

Telecommunications services, namely, VOIP services, Cloud Unified Communications and Cloud multimedia Contact Centre Services, Workforce Management, Workforce optimization, Contact and screen recording, and other related functionality; E-mail services; providing user access to the Internet

Education, namely, workshops, courses, seminars, and training in the field of telecommunications, IP telephony, and Contact Centre functionality

Computer software development; computer software engineering, namely, development of computer software; computer software design services; computer software rental services; computer software consultancy services; computer software technical support services, namely, troubleshooting of computer software problems; support in the nature of troubleshooting of computer software problems and maintenance services for computer software; computer and software consultancy services; cloud computing services featuring software for use in the field of telephony and other multimedia contact in relation to Cloud Unified Communications and Cloud Contact Centre functions; computer services, namely, cloud hosting provider services; consultancy services in the field of cloud computing; providing virtual computer systems and virtual computer environments through cloud computing